Heathrow Informational Guide to London Heathrow Airport - LHR - Non Official

Heathrow Terminal 4

London Heathrow Airport Terminal 4 is located next to the southern runway, adjacent to the cargo terminal.

Most of the flights hosted in Terminal 4 are international (North Africa, Asia and Europe).

All SkyTeam members operate from Terminal 4 with the exception of Delta Air Lines and Middle East Airlines (operates from T3).


Take a look at Heathrow Airport Terminal 4 level distribution:

Ground level

Arrivals area. Find Baggage reclaims 1, 2, 3, 4, 5, 6, 7A, 7B, 8 and 9. Access from this level to Underground, to Heathrow Express to Terminals 2 and 3, to London and other types of transport. 

Level 2 and mezzanine

Check-in area. Find in this level tickets desks of all airlines operating in this terminal distributed into different zones: A to H. Connection to Departures by lifts and escalators.

After security check there is departures area. Passengers will find all type of services: restaurants, shops and other amenities. 

Departures with boarding gates 2 to 5 (10 minutes’ walk) and 12 to 17 (5 minutes’ walk).


For passengers that want to travel between terminals, there are frequent flight connection buses that transfer passengers from one area to another.  

Another options is to take free shuttle trains from Heathrow Central Station in T2 and T3 to T4 and T5. Passengers can get a free Inter-Terminal Transfer Ticket at the station. Transfer. time: 20 minutes. Oyster card can also be used. 

Another option is taking the underground, that run between terminals too. Transfer is free if passengers use Oyster card. 

Find more information here. 


The following services can be found in London Heathrow Airport Terminal 4:

- Information counter
- Banking facilities
- Multi-faith prayer room
- Telephones
- Ticket sales
- Toilets
- Baby care rooms
- Water fountains
- Travelex
- Help desk
- Meeting points
- Waiting area
- Smoking area
- Cash machine
- Postbox
- VAT refund
- Oversized baggage
- Pharmacy
- Children’s play area
- Family toilets
- Observation desk
- Food, drink and retail concessions

See more Services here.    

Airport lounges

Plaza Premium Arrivals Lounge: Terminal 4. Services: snacks, food, Wi-Fi, TV, drinks, newspapers and magazines, telephones, among others. 

Plaza Premium Lounge: Terminal 4. Services: premium food, snacks, drinks, Wi-Fi, TV, newspapers and magazines, TV, among others. 

Art & Lounge: Terminal 4. Services: snacks, drinks, newspapers and magazines, Wi-Fi, TV, Internet Terminals, among others.

Gulf Air Falcon Gold Lounge: Terminal 4. Services: premium food, Wi-Fi, snacks, drinks, showers, TV, private rooms, children’s area, Internet Terminals, among others.  

SkyTeam Lounge: Terminal 4. Services: premium food, snacks, drinks, showers, Wi-Fi, spa services, newspapers and magazines, TV, Internet Terminals. 

The House, Home of Etihad Airways and Other Leading Airlines: Terminal 4. Services: premium food, Wi-Fi, snacks, showers, drinks, children’s area, Internet Terminals, among others. 

Qatar Airways Premium Lounge: Terminal 4. Services: premium food, snacks, drinks, Wi-fi, showers, TV, Internet Terminals, among others. 

Purchase your ticket to London Heathrow lounges