Heathrow Guide to London Heathrow Airport - LHR

Heathrow Airport Services

wi-fi

There si free Wi-Fi available at Heathrow Airport. Just connect to "_Heathrow Wi-Fi" network and follow the instructions. 

 

HEATHROW AIRPORT LUGGAGE STORAGE 

At each terminal at Heathrow Airport there are storage facilities for left luggage and baggage. Please note that item can be stored for a few hours and a maximum of 90 days.

Service is available in all terminals. 

 

HEATHROW AIRPORT SHOWERS 

Passengers will find showers available at LHR Airport in some lounges. Find more information about the lounges at the end of this article. 

multi faith prayer rooms

The Chaplaincy team, whose members represent six major world faiths, oversee the Multi Faith Prayer Rooms and the Christian Chapel of St. George.  There are Multi Faith Prayer Rooms in each terminal at Heathrow, offering a quiet retreat for prayer and meditation.

 

Lost & found

See below all details you need to know in case of losing a personal item at Heathrow Airport:

Location of Lost and found office:

Terminal 3 and Terminal 5 (Mezzanine level of Heathrow Express Station).

Contact details: Telephone: 0844 335 1801 (within UK), +44 20 3761 1800 (international). Lines open 10:30-16:30 (UK time).

To retrieve an item, please fill the form at missingx.com.

 

hotels 

At London Heathrow Airport there are the following hotels available: 

Aerotel

Located in Terminal 3, arrivals area. Just minutes from the check-in area. 

Hilton

Located in Terminal 4. This four-star hotel has three restaurants and fitness and business centre within. 

Just 15 minutes from Terminals 2, 3 and 5. Really close to transport options too. 

YOTEL

Located in Terminal 4, passengers will find a Japanese inspired capsule hotel. It can be booked just for some hours too. 

 

SMOKING AREAS 

In Heathrow Airport smoking is prohibited. However, outside of the buildings there are designated areas to do so. 

 
PERSONAL SHOPPER 

At Heathrow Airport there is personal shopper service. For more information, please ask at the information desks directly at the Airport. 

 

other services

- Restaurants and cafes  
- Exchange Currency with Travelex
- ATMs
- Play areas at Terminals 2, 4 and 5
- Baby changing
- Public Phones, Cell Phone rentals and Chargers
- Pharmacies 
- Ambulances 
- Showers
- Smoking Areas
- VAT refunds
- VIP services
- Water Fountains
- Baggage Services 
- Information desks
- Porters
- Meet and Assist Service 
- Fast Track
- Postal Services
- Spa 

 

Airport lounges

Plaza Premium Arrivals Lounge: Terminal 2. Services: premium food, snacks, drinks, Wi-Fi, TV, among others. 

Purchase your pass for £36 per passengers. 

Lufthansa Business Lounge: Terminal 2A. Open from 5:00am to 10:00pm. Services: snacks, Wi-Fi, drinks, TV, drinks, Internet Terminals, printers, among others. 

Purchase your pass for £59 per passenger. 

Plaza Premium Lounge: Terminal 2A. Open from 6:00am to 9:00pm. Services: premium food, snacks, drinks, newspapers and magazines, Wi-Fi, among others. 

Purchase your pass for £36 per passenger.

No1 Lounges, Heathrow Terminal 3: Terminal 3. Services Wi-Fi, drinks, snacks, TV, Internet Terminals, Conference rooms, among others. 

Purchase your pass for £40 per passenger. 

Regus Express Business Lounge: Terminal 3. Services: Wi-Fi, Telephone, TV. 

Purchase your pass for £12 per passenger. 

Plaza Premium Arrivals Lounge: Terminal 3. Services: snacks, food, TV, Wi-Fi, internet terminals, among others. 

Purchase your pass for £36 per passenger.

Plaza Premium Arrivals Lounge: Terminal 4. Services: snacks, food, Wi-Fi, TV, drinks, newspapers and magazines, telephones, amog others. 

Purchase your pass for £36 per passenger.

Plaza Premium Lounge: Terminal 4. Services: premium food, snacks, drinks, Wi-Fi, TV, newspapers and magazines, TV, among others. 

From £36 per traveler

Plaza Premium Lounge: Terminal 5A. Open from 6:00am to 5:00pm. Services: premium food, snacks, Wi-Fi, snacks, drinks, newspapers and magazines, TV, Internet Terminals, among others. 

United Airlines Arrivals Lounge: Terminal 2. Services: premium food, Wi-Fi, snacks, showers, newspapers and magazines, snacks, printers and copiers, telephones, among others. 

Aer Lingus Lounge: Terminal 2A. Services: snacks, drinks, showers, Wi-Fi, flight monitors, among others. 

Lufthansa Senator Lounge: Terminal 2A. Services: premium food, snacks, drinks, newspapers and magazines, TV, Internet Terminals, among others. 

United Global Services Lounge: Terminal 2B. Services: premium food, snacks, showers, Wi-Fi, drinks, TV, Internet Terminals, among others. 

United Airlines United Club: Terminal 2B. Services: premium food, Wi-Fi, snacks, showers, drinks, newspapers and magazines, among others. 

Air Canada Maple Leaf Lounge: Terminal 2B. Services: premium food, snacks, Wi-Fi, snacks, showers, drinks, among others. 

Singapore Airlines SilverKris Lounge: Terminal 2B. Services: premium food, wi-Fi, snacks, showers, TV, conference rooms, kids area, among others. 

American Airlines Arrivals Lounge: Terminal 3. Services: premium food, Wi-Fi, snacks, showers, TV, Internet Terminals, printers and copiers, among others. 

Cathay Pacific First Class Lounge: Terminal 3. Services: premium food, Wi-Fi, snacks, showers, newspapers and magazines, TV, Internet Terminals, printers and copiers, among others.

Club Aspire: Terminal 3. Services: snacks, drinks, Wi-Fi, TV, among others. 

American Airlines International First Class Lounge: Terminal 3. Services: premium food, snacks, Wi-Fi, showers, TV, Internet Terminals, among others. 

British Airways Galleries Club Lounge: Terminal 3. Services: premium food, snacks, Wi-Fi, drinks, showers, among others. 

Cathay Pacific Business Class Lounge: Terminal 3. Services: premium food, snacks, Wi-Fi, showers, drinks, TV, Internet Terminals, among others. 

American Airlines Admirals Club: Terminal 3. Services: premium food, snacks, drinks, showers, TV, Children’s area, Internet Terminals, among others. 

Virgin Atlantic Revivals Lounge: Terminal 3. Services: premium food, Wi-Fi, food, showers, spa services, printers and copiers, among others. 

British Airways Galleries First Lounge: Terminal 3. Services: premium food, snacks, drinks, showers, Wi-fi, TV, Children’s area, magazines, among others. 

The Qantas London Lounge: Terminal 3. Services: premium food, Wi-Fi, snacks, drinks, showers, among others. 

The Emirates Lounge: Terminal 3. Services: food, snacks, Wi-Fi, showers, drinks, newspapers and magazines, TV, Internet Terminals, printers and copiers, among others. 

Virgin Atlantic Clubhouse: Terminal 3. Services: premium food, snacks, Wi-Fi, showers, drinks, spa services, TV, Children’s area, Internet terminals, printers and copiers, among others. 

Art & Lounge: Terminal 4. Services: snacks, drinks, newspapers and magazines, Wi-Fi, TV, Internet Terminals, among others.

Gulf Air Falcon Gold Lounge: Terminal 4. Services: premium food, Wi-Fi, snacks, drinks, showers, TV, private rooms, children’s area, Internet Terminals, among others.  

SkyTeam Lounge: Terminal 4. Services: premium food, snacks, drinks, showers, Wi-Fi, spa services, newspapers and magazines, TV, Internet Terminals. 

Malaysia Airlines Golden Lounge: Terminal 4. Services: premium food, Wi-Fi, snacks, drinks, showers, flight monitors, newspapers and magazines, TV, private rooms, children’s area, Internet Terminals, printers and copiers, among others. 

The House, Home of Ethiad Airways and Other Leading Airlines: Terminal 4. Services: premium food, Wi-Fi, snacks, showers, drinks, children’s area, Internet Terminals, among others. 

Qatar Airways Premium Lounge: Terminal 4. Services: premium food, snacks, drinks, Wi-fi, showers, TV, Internet Terminals, among  others. 

Regus Express Business Lounge: Terminal 5. Services: TV, Wi-Fi and Telephones. 

The Windsor Suite: Terminal 5. Services: snacks, drinks, Wi-Fi, TV, newspapers and magazines, private rooms. 

British Airways The Galleries Arrivals Lounge: Terminal 5A. Open from 5:00am to 2:00pm. Services: premium food, Wi-Fi, spa services, snacks showers, TV, Internet Terminals. 

British Airways Galleries Club Lounge: Terminal 5A, North. Open from 5:00am to 2:00pm. Services: premium food, snacks, Wi-Fi, showers, newspaper and magazines, among others. 

British Airways Galleries Club Lounge: Terminal 5A, South. Open from 4:45am to 9:00pm. Services: snacks, TV, Wi-Fi, among others. 

British Airways Galleries First Lounge: Terminal 5A, South. Open from 5:00am to 10:00pm. Services: premium food, drinks, liquors, snacks, showers, among others. 

British Airways The Concorde Room: Terminal 5A. Services: premium food, drinks, Wi-Fi, showers, Spa Services, private rooms, among others. 

British Airways Galleries Club Lounge: Terminal 5B. Services: premium food, snacks, drinks, showers, Wi-Fi, among others. 

Purchase your ticket to London Heathrow lounges