London Heathrow Airport Terminal 5

London Heathrow Airport Terminal 5 is located on the western end of Heathrow Airport.

 

It is exclusively used as one of the three global hubs of International Airlines Group, that means that Iberia and British Airways are the only ones that use the facilities.

 

Heathrow Terminal 5 is equipped with three concourses: A, B and C.

 

 

Levels

See Heathrow Terminal 5 levels:

 

- Ground level: Arrivals. Find in this level baggage claims 1 to 10.

Services: Airlines lounges, airport information, baggage enquiries, baggage reclaim, car rental desks, cash machines, help point, internet facility, lost property, meeting points, telephone, ticket sales, toilets, baby care room and water fountain.

 

- Ground level: Arrivals (Onward travelers). Connect to Underground and by Heathrow Express to London and Terminals 4 and 5.

Services: Airline lounges, airport information, bureau de change, Travelex, bus stop, car rental desks, cash machine, help point, internet facility, lost property, meeting point, waiting area, smoking area, taxi ranks, telephones, ticket sales, toilets, baby care rooms.


- Second level: Departures (Gates A1-A23). This is the departures level for boarding gates A1-A23.

Services: Airline lounges, bureau de change, Travelex, VAT refund, information desk, multi-faith prayer room, play area, telephones, toilets, baby care room, water fountains, food, drink and retail concessions.

- Third level: Check-in. Find Check-in zones A, B, C, D, F, G, H and J. Access to Departures is granted from this level.

Services: Bureau de change, cash machine, multi-faith prayer room, pharmacy, postbox, food, drink and retail concessions.

 

- Third level: Departures. Find in this level access to departures of the following boarding gates: A1-A23, B32-B48, C52-C66. 

Services: Bureau de change, pharmacy, Travelex, VAT refunds, cash machine, information point and airline lounges. Also food, drink and retail concessions.

 

 

Concourses

Heathrow Terminal 5 counts with three concourses (A, B and C):

 

- T5A: It is the main terminal. The building has 4 storeys and two satellite buildings. It links directly to the main terminal through an underground people mover.

 

- T5B: it is a satellite building. It is home of boarding gates B32 – B48.

Services: Airline lounges, bureau de change, information desk, multi-faith prayer room pharmacy, toilets, baby care room, VAT refund.

 

- T5C: As T5B, it is a satellite building. it is the second satellite and hosts Airbus A380. It hosts boarding gates C52-C66.

 

Services: Cash machine, information desk, multi-faith prayer room, pharmacy, waiting area, toilets, baby care room, telephones.

There is an underground automated people mover (APM) system that links Terminal 5-A, Terminal 5-B and Terminal 5-C. T5D is planned to be built during next years.

 

 

Flight Status

See the flight status in Heathrow Airport Terminal 5

 

 

Services

Find the following services at Heathrow Airport Terminal 5:

 

- Airlines lounges
- Airport information
- Baggage enquiries
- Baggage reclaim
- Car rental desks
- Cash machines
- Help point
- Internet facility
- Lost property
- Meeting points
- Telephone
- Ticket sales
- Toilets
- Baby care rooms
- Water fountain
- VAT refund
- Pharmacy
- Waiting area
- Smoking area
- Multi-faith prayer room
- Travelex
- Food, drink and retail concessions

 

See more Services here.

 

 

Airport lounges

Find the lounges as follows in Heathrow Airport Terminal 5:

 

- Aspire Lounge and Spa at LHR T5: Location: Terminal 5, close to Gate A18. Services: Showers.

- Plaza Premium Lounge: Location: Terminal 5A, second level, close to Gate A7.

 

Purchase your ticket to London Heathrow lounges